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Wednesday, 22nd November 2017

in Bee Cave TX 78738

Bee Cave Weather

Part Time CSR Vacancy

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Job Title:  Customer Service Representative, part time.
 
Job Description
Job Purpose:
Serves customers by providing product and service information; resolving product and service problems.  The ability to fluently speak, read, and type in both English and Spanish is a preferred skill for this position.

Duties:
* Provides customer service and technical support by answering questions related to driver education, driving law, and driver licensing procedures.
* Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
* Directs visitors by maintaining employee and department directories; giving instructions.
* Maintains security by following procedures; monitoring logbook; issuing visitor badges.
* Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
* Maintains safe and clean office space by complying with procedures, rules, and regulations.
* Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
* Contributes to team effort by accomplishing related results as needed.
* Two shifts are available:
   Monday through Friday from 8 am to noon and Saturdays from 10 am to 2 pm
   Monday through Friday from 3 pm to 7pm and Saturdays from 10 am to 2 pm
Skills/Qualifications:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management.
 
National Driver Training is an Equal Opportunity Employer.  Nothing in this job posting or description should be construed as an offer or guarantee of employment.
 
Our website is www.NationalDriverTraining.com and our contact information is:
 
1901 RR 620 N
Austin, TX 78734
512-222-1100

 

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