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· Location: Marble Falls, TX (2100-A North Highway 281)
· Salary: Competitive; based on experience.
· FLSA Status: Hourly (Non Exempt)
· Reports To: Office Manager
Job Purpose and Responsibility:
Our goal and your goal at Watkins Insurance Group is to assist in growing your book of business by working with our contracted companies/carriers to provide an insurance solution and offer advice to our prospects and customers. This is accomplished through developing relationships with our companies/ carriers, our prospects and our clients and maintaining these relationships to retain business. In the Commercial department this is achieved by working in teams with a Producer/s and Commercial Service Advisor/s to meet and exceed our customers’ expectations through timely service standards, workflows and processes outlined in the Commercial department procedure manual. You are required to be a licensed Property and Casualty Agent and to fulfill your continuing education requirements to maintain your active license status. Our tag line is “We’re here to Help” and that goes for clients, each other, and our community.
Job Title: Customer Service Representative, part time.
Serves customers by providing product and service information; resolving product and service problems. The ability to fluently speak, read, and type in both English and Spanish is a preferred skill for this position.