Latest on the water leak and fix and its local impacts:

WEST TRAVIS COUNTY

PUBLIC UTILITY AGENCY

 

     Public Notice 10/6/15 11pm

TITLE: IMPORTANT NOTICE REGARDING IMPLEMENTATION OF STAGE 4 EMERGENCY WATER RESTRICTIONS

 

Effective immediately, the West Travis County Public Utility Agency (PUA) requires Stage 4 emergency water restrictions due to an unanticipated leak in the utility's raw water line.

It is critical that customers of the PUA suspend all non-essential outdoor watering immediately.

The PUA requires the following under its Stage 4 emergency measures:

·      Irrigation of landscaped areas is prohibited

·      Use of water for the irrigation of golf course greens, tees, and fairways is prohibited unless the golf course uses an alternative water supply source, such as reclaimed water, rainwater, or gray water

·      Use of water from fire hydrants shall be limited to firefighting and activities necessary to maintain public health, safety, and welfare only.

The PUA also encourages overall, indoor water conservation such as limited laundry and shortened showers to assist the PUA as repairs are made to the raw water line.

The PUA is taking all necessary actions to repair this leak in the most time efficient manner to minimize this inconvenience to its customers. At this time, there is no need to boil water unless directly instructed by the WTCPUA.

Customers who have additional questions should contact customer service at (512) 263-0125 or This email address is being protected from spambots. You need JavaScript enabled to view it. .

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Impacted Customers

Wholesale Customers

Barton Creek West WSC

Senna Hills

Deer Creek Ranch

Crystal Mountain
Lazy Nine/Sweetwater

Bella Colinas

Belterra

Reunion Ranch

City of Dripping Springs
Dripping Springs WSC

Rough Hollow

Eanes ISD

Headwaters
 

                                                Neighborhoods

                                      Highway 71 Service Territory

 

Falconhead

Ladera

Bee Cave city limits

 
Lake Pointe

Seven Oaks

Uplands

Homestead
Preserve

Rocky Creek

Spanish Oaks

 
 

                                       Highway 290 Service Territory

 

Ledgestone

Heritage Oaks

Highpointe

Sawyer Ranch

 
Sunset Canyon

Madrone Ranch

Belvedere

Creeks of Driftwood
Rim Rock

Circle Drive

Heritage Oaks