The Bee Cave Bee

Oh, this breaks my heart. I do not know the victim or family, but I feel so sad that this has happened. I sincerely hope that everyone is ok and that the Summit handles the situation appropriately. My son and I have volunteered at the Summit a few times and I would have never suspected something like this could happen. My thoughts and best wishes go out to the victim and family for swift justice, peace and a sense of safey and security.

I was not surprised at this type of treatment from the Summit @ Lakeway. I was a patient there for seven days, 24/7 at the end of May, 2012. I saw so many things which were wrong, not good for patient's health and not good for my health, safety, welfare while I was there. I was there for therapy on my knee from a complete knee replacement. I was the only patient around me who was mobile and knew what was going on. Some of the other patients could not hear/see/talk and/or walk, so I wanted to help them/speak out for them.

A few of the incidents which happened to me, was not having/finding anyone on night nurse duties when I needed to get up/down for the restroom, no drinking water furnished to patient's rooms during the day, my main meds were w/held from me for over 3 1/2 hours (BP, heart, etc) one day and then the same eve, my much needed pain pills were not given to me for over 4 hours, due to the Med nurse disappearing from the 'floor/bldg' for hours and hours. When I told His charge nurse many times, she said He was the only one who had keys to the med cart She did not seem concerned. I had an oxygen tube on from the hospital to be worn @ the Summit @ Lakeway, due to a slight lung congestion. I removed my oxygen tube due to no help geting in/out of bed to/from restroom at night. Three days went by before my Dr. visited & noticed I was not even using/wearing my oxygen tube! The Summit @ Lakeway emplyees never questioned where/what about my oxygen/tubes. Patient rooms abandoned for hours on end, my food trays not brought twice in one day, my DIL had to empty my trash, hunt linens, towels, etc. for 4 days and do my 'house cleaning' in my room until she finally insisted on 'housecleaning' clean my room and on and on and on.

I told each employee I found, I told the head/charge nurses, just anyone I could find. I finally checked out after a week, which I much needed another full week of knee therapy, but I was too afraid of my health/safety/ welfare from my own experience of what I saw, heard, etc. I felt sorry for the patients.

I wrote the Director of the facility when I arrived home of the poor conditions, or lack thereof, and He assured me the Summit @ Lakeway was a fine award winning facility.

I am glad someone did something to bring out what I thought was happening and am glad other people now know also.